Terms of Service

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Last Updated: 2025-07-24

These Terms of Use (“Terms”) apply to your use of the Terrace Networks, Inc.’s (“Terrace”) website, applications and platform (collectively, the “Services”). These Terms govern any use of our Services. Your use of the Services is contingent upon your acceptance of and compliance with these Terms. If you do not agree with these Terms, please refrain from using the Services. Each time you access or use the Services, the most recent versions of these Terms will apply.

AI Disclaimer

Terrace’s Services uses artificial intelligence (AI) technologies to support data processing, analytics, and generation of insights. Portions of the information you submit or upload may be processed by AI models to generate benchmarking, summaries, or analytics outputs. While AI enhances the functionality of the Services, it does not replace human judgment, and outputs should be reviewed and validated before reliance. By using the Services, you acknowledge and consent to the use of AI technologies as part of the Services.

Changes to Terms

We reserve the right to modify these Terms from time to time. If we do so, we will post the updated Terms on our Site and indicate when the Terms were last revised. Unless provided otherwise, all changes will be effective immediately upon posting. You should periodically review our Terms for any changes.

Arbitration Notice; Waiver of Class Actions and Jury Trial

By using the Services, you agree that all disputes related to the Services and these Terms will be resolved by binding arbitration on an individual basis. You waive the right to bring or participate in a class action, mass arbitration, or other mass proceeding, and you also waive the right to a jury trial. See the Dispute Resolution section for more information.

Cookies, Pixels, Session Replay, and Other Tracking Technologies

We may use cookies, pixels, session replay, and other tracking technologies, including third-party tracking technologies (collectively, “AdTech”) on the Services. We use AdTech to collect and perform data analytics, record how you interact with the Services and our content, and serve you with targeted advertising. By visiting and using the Services, you consent to our use of AdTech and understand that we may share Personal Information collected through AdTech with our partners. For more information, please see our Privacy Policy.

1. Use of the Services

You may use the Services for personal or commercial purposes, provided you comply with these Terms. You are responsible for charges for Internet and communication services needed to use the Services. You must be at least the age of majority in your place of residence.

2. Privacy Policy

We collect certain Personal Information from and about you, including when you use the Services or otherwise communicate with us. Please see our Privacy Policy for more information on how we collect, use, retain, and disclose your Personal Information.

3. Intellectual Property Rights

Terrace and its licensors are the sole and exclusive owners of the Services. The Services includes the Terrace Networks domain, the content of the Services (including any text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, databases, trademarks, logos, slogans, names of products, documentation, other components, and content), and the design, selection, and arrangement of the content on the Services.

The Services are protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of the Services or the related intellectual property rights belonging to Terrace or any third party is strictly prohibited. The Services may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners, who may or may not be sponsored by, affiliated with, or connected to Terrace.

Unless otherwise noted, Terrace and the Terrace graphics, logos, icons, and service marks are trademarks, registered trademarks, or trade dress of Terrace protected under U.S. law and the laws of other countries. Terrace trademarks may not be used without our express written consent and must not be used in a manner that disparages or discredits Terrace, causes confusion among customers, or associates with any products or Services not provided by Terrace. Terrace will take legal action against individuals using its trademarks or service marks in metatag keywords or hidden webpage text, as such use constitutes trademark infringement and unfair competition.

Access to the Services does not confer and shall not constitute a license to anyone to use Terrace or any third party's intellectual property rights.

4. Accounts

Certain features of the Services may require you to create an account (“Account”). You agree that any Personal Information you provide in connection with your Account will be accurate, current, and complete. You must keep your password confidential and are responsible for all activities that occur under your Account. If you believe that your Account has been compromised, you must immediately contact us at info@terracenetworks.com.

5. Compliance with Laws

You are responsible for complying with all applicable laws, rules, and regulations, including our Acceptable Use Policy.

6. Acceptable Use Policy

You agree not to:

• Download, copy, reproduce, display, duplicate, sell, publish, post, license, rent, distribute, modify, translate, adapt, or create derivative works of the Services.
• Use the Services for unlawful purposes.
• Submit inaccurate, incomplete, or out-of-date data, commit fraud, or act maliciously against Terrace Networks.
• Engage in data mining, scraping, or similar data gathering activities.
• Collect or store information about users of the Services.
• Upload or provide any software code, data, or materials that contain viruses or malware.
• Use the Services to develop, train, or improve any AI or machine learning models.
• Reverse engineer, decompile, disassemble, or attempt to discover the underlying source code.

7. Derived Products Restriction

“Derived Products” means applications, products, or service offerings derived from, incorporating, or relying upon the Platform. You agree not to:

• Copy, modify, or create derivative works of the Platform, in whole or in part, except as expressly permitted in your Quotation or other written agreement with Terrace Networks.
• Create, market, or distribute Derived Products built on the Platform without Terrace Networks’ prior written consent.
• Permit any third party to use the Platform to create Derived Products.

Violation of this section constitutes a material breach of these Terms and may result in immediate termination of your access to the Services.

8. Customer Data

Customer Data includes your security stack inventory and API keys, as well as technical details of your products and tools that integrate with Terrace Networks products. Terrace Networks will not be responsible for any unauthorized creation, collection, receipt, transmission, access, storage, disposal, use, or disclosure of Customer Data under its control or in its possession.

9. Usage Data

Your queries become Usage Data that Terrace Networks may compile and exploit, provided that any Customer Data incorporated into Usage Data shall be used solely in an aggregate and anonymized manner.

10. User Generated Consent

You may be able to post specific reviews, comments, photographs, or other materials (collectively, “User Generated Content”) in connection with your use of the Services or through social media sites. You grant Terrace the right to use your username, real name, image, likeness, caption, location, or other identifying information in connection with any use of your User Generated Content. By submitting User Generated Content or other information to Terrace you represent and warrant that you own or have all legal rights to submit the User Generated Content and that you will comply with our Acceptable Use Policy.

The User Generated Content represents the views of the user and may not represent the views of Terrace. We do not endorse the User Generated Content. We cannot confirm the accuracy or credibility of any User Generated Content, and we will not be liable to you or any third party for any actions you may take as a result of reading User Generated Content. While we prohibit certain User Generated Content, some people may find such content offensive, objectionable, harmful, inaccurate or deceptive.

11. Feedback

Terrace welcomes comments regarding the Services. If you submit comments or feedback regarding the Services to us, they will not be considered or treated as confidential. We may use any comments and feedback that you send us at our discretion and without attribution or compensation to you. To the fullest extent allowed by law, you grant us an unrestricted, royalty-free, worldwide, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute such feedback in any manner, including in connection with our operations.

12. DMCA: Notice and Procedures For Making Claims of Copyright Infringement

Terrace will respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act (“DMCA”). Copyright-infringing materials found on the Services can be identified and removed via our DMCA process listed below. You agree to comply with this DMCA process in the event you are involved in any claim of copyright infringement to which the DMCA may be applicable.

If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Terrace’s copyright agent with the written information specified below. Please note that this procedure is exclusively for notifying Terrace that your copyrighted material has been infringed. Terrace does not and will not make any legal decisions about the validity of your claim of infringement or the possible defenses to a claim.

If we receive a clear and valid notice as outlined in the guidelines below, Terrace will respond by either removing the allegedly infringing content or blocking access to it. Terrace may reach out to the notice provider to request additional information.

Under the DMCA, Terrace is required to take reasonable steps to notify the user who posted the allegedly infringing content (“Alleged Infringer”).

The Alleged Infringer is allowed under the law to send Terrace a counter-notification. Notices and counter-notices are legal notices distinct from regular activities or communications as part of the Services. We may publish or share them with third parties at our sole discretion (in addition to producing them pursuant to a subpoena or other legal discovery request).

Anyone making a false or fraudulent notice or counter-notice may be liable for damages under the DMCA, including costs and attorneys' fees. Any person who is unsure of whether a particular material infringes a copyright held by such person or a third party should contact an attorney.

To file a DMCA notice, the copyright owner must send a written letter by fax, regular mail, or email only. We reserve the right to ignore a notice that is not in compliance with the DMCA, and we may, but are not obligated to, respond to a non-compliant notice.

A DMCA notice must:

1. Identify specifically the copyrighted work(s) believed to have been infringed (for example, “My copyrighted work is the picture that appears at [list location where material is located].”);
2. Identify the content that a copyright owner claims is infringing upon copyrighted work. The copyright owner must provide information reasonably sufficient to enable us to locate the item on the Services. The copyright owner should provide clear screenshots of the allegedly infringing materials for identification purposes only. The information provided should be as detailed as possible;
3. Provide information sufficient to permit us to contact the copyright owner directly: name, street address, telephone number, and email (if available);
4. If available, provide information sufficient to permit us to notify the Alleged Infringer (email address preferred);
5. Include the following statement: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law”;
6. Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed”;
7. Be signed; and
8. Be sent to our DMCA designated agent at the following address:

Terrace Networks, Inc.
Attn: Copyright Manager
2200 Kraft Drive, Suite 1050
Blacksburg, VA 24060

legal@terracenetworks.com

13. Disclaimer of Warranties

The Services are provided to you on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Terrace expressly disclaims all express or implied warranties of any kind with respect to the Services, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, course of dealing or usage in trade.

Terrace does not warrant or guarantee that the Services will meet your needs, be compatible with any standards or user requirements, the availability of the Services or that the Services will be uninterrupted or error-free, that any defects in the Services will be corrected, or that the Services is free of viruses or other harmful conditions or components. Your use of the Services is at your own risk, and you, alone, are responsible for any damage to your computer hardware, software, systems, and networks from using the Services.

Terrace makes commercially reasonable efforts to ensure that the Services contains information that is accurate and reliable. However, we expressly disclaim, and you waive, any liability arising from errors and omissions on the Services, including any inaccuracies, typographical errors, or misstatements.

No advice or information, oral or written, obtained by you from Terrace or in any manner from the Services creates any warranty.

14. Limitation of Liability

You understand and agree that any liability Terrace, its employees, officers, directors, agents, service providers, or professional advisors (“Agents”) have to you in connection with these Terms, under any cause of action or theory, is strictly limited to $100. Without limiting the previous sentence, in no event shall we or any of our agents be liable to you for any indirect, special, incidental, consequential, punitive, or exemplary damages. Arising out of or in connection with these terms. This includes, without limitation:

1. Any loss of use, loss of data, loss of goodwill, cost of procurement of substitute Services, or any other indirect, special, incidental, or consequential damages;
2. Any damages to, or malware that may infect your electronic devices or other property resulting from your use of the Services or your access to, use of, browsing of, or downloading of any Content or User Content from the Services; and
3. Any Content available on or through the Services or any third-party websites or other websites linked to the Services.

The above limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, resulting from (1) the use of, or the inability to use, the Services; (2) the use of, or the inability to use, items purchased on the Services; or (3) the cost of procurement of substitute Services or items, even if we or our Agents have been advised of the possibility of such damages.

15. Indemnification

EXCEPT AS PROHIBITED BY APPLICABLE LAW, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS TERRACE AND OUR AGENTS FROM AND AGAINST ALL CLAIMS, DEMANDS, COMPLAINTS, ALLEGATIONS OR ACTIONS (“CLAIMS”) AND AGREE TO PAY ANY LOSSES, LIABILITIES, DAMAGES, JUDGMENTS, SETTLEMENTS, FINES, PENALTIES, EXPENSES, AND COSTS (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING OUT OF OR RELATED TO: (A) YOUR ACCESS TO, USE OF, OR MISUSE OF THE SERVICES OR THE USER GENERATED CONTENT; (B) YOUR VIOLATION OF ANY APPLICABLE LAWS WHEN ACCESSING OR USING THE SERVICES OR THE USER GENERATED CONTENT; (C) YOUR SUBMISSION OF USER GENERATED CONTENT; (D) YOUR MISUSE OF ANOTHER PERSON'S PERSONAL INFORMATION; (E) YOUR INFRINGEMENT OR MISAPPROPRIATION OF TERRACE OR ANY THIRD PARTY'S INTELLECTUAL PROPERTY RIGHTS; (F) YOUR FAILURE TO COMPLY WITH THE ACCEPTABLE USE POLICY; OR (G) YOUR VIOLATION OF THESE TERMS. WE RESERVE, AND YOU GRANT TO US, THE EXCLUSIVE RIGHT TO ASSUME THE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU (SUBJECT TO YOUR CONTINUING INDEMNIFICATION).

SOME JURISDICTIONS DO NOT ALLOW FOR INDEMNIFICATION PROVISIONS IN CONSUMER AGREEMENTS; THUS, THESE INDEMNIFICATION PROVISIONS MAY NOT APPLY TO YOU.

16. Terms Applicable to New Jersey Customers

No provision in these Terms shall apply to any consumer in New Jersey if the provision limits remedies for (i) negligence, (ii) merchandise liability claims, (iii) the punitive damages laws, (iv) the New Jersey Uniform Commercial Code, or (v) failure to reasonably protect against harm arising from certain criminal acts of third parties (e.g., computer hacking and identity theft). The provisions of these Terms concerning the exclusion or limitation of certain damages are not applicable in New Jersey with respect to statutory damages, punitive damages, loss of data, and loss of or damage to property. Terrace reserves all rights, defenses, and permissible limitations under the laws of New Jersey and the laws of your state of residence.

17. Audit Rights

Terrace may, no more than once in any twelve (12) month period, audit your use of the Services to confirm compliance with these Terms. You shall reimburse Terrace’s reasonable audit costs if the audit reveals a violation of the use restrictions. If the audit reveals excess use, you shall promptly pay applicable fees on a retroactive basis, calculated at Terrace’s then-current rates.

18. Publicity Rights

You grant Terrace the right to use your name and logo in promotional and advertising materials during the term of the agreement with Terrace, including on its website and client lists.

19. Suspension and Termination

Terrace may suspend the Services with zero liability for any damages, liabilities, losses, or consequences you may incur. Terrace may terminate this Agreement immediately upon written notice if you breach any of the restrictions set forth in this Agreement.

20. Dispute Resolution
    9. WAIVER OF RIGHTS.

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY. THIS COVERS ANY DISAGREEMENT, DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATED TO THESE TERMS, YOUR USE OF OUR SERVICES, USER-GENERATED CONTENT, OR ANY OTHER ASPECT OF YOUR RELATIONSHIP WITH TERRACE, WHETHER IN CONTRACT, TORT, OR OTHERWISE (“DISPUTE”) EXCEPT THE FOLLOWING:

• ANY DISPUTE FALLING WITHIN THE JURISDICTIONAL SCOPE AND AMOUNT OF AN APPROPRIATE SMALL CLAIMS COURT MUST BE BROUGHT IN SMALL CLAIMS COURT ON AN INDIVIDUAL BASIS, AND
• ANY DISPUTE SEEKING TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS MAY BE BROUGHT IN ANY COURT OF COMPETENT JURISDICTION.

EACH PARTY MAY PROCEED IN ANY DISPUTE ONLY IN THAT PARTY'S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR MASS ARBITRATION.

BY ENTERING INTO THIS ARBITRATION AGREEMENT, INDEPENDENT OF THE REMAINING PROVISIONS OF THESE TERMS, AND BY AGREEING TO A WAIVER OF CLASS ACTIONS OR MASS ARBITRATIONS, EACH OF US IS GIVING UP CERTAIN RIGHTS INCLUDING:

• THE RIGHT TO FILE A LAWSUIT OR HAVE A JURY TRIAL. INSTEAD, WE WILL HAVE A HEARING BEFORE A NEUTRAL ARBITRATOR. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND THE DISCOVERY AND APPEAL PROCESS IS DIFFERENT.
• THE RIGHT TO PURSUE CLASS ACTIONS, CLASS ARBITRATION OR MASS ARBITRATION, COLLECTIVE OR REPRESENTATIVE CLAIMS.
  10. Good Faith Negotiations. We always prefer to resolve Disputes by negotiating in good faith. Either party may attempt to resolve a Dispute through good-faith negotiations. In the event of a Dispute, each party shall first send written notice of the Dispute, which includes your name, address, email address, phone number, and a description of the relief you are seeking (“Dispute Notice”). Within 30 days after delivery of the Dispute Notice (unless mutually agreed by the parties), the parties shall meet virtually at a mutually acceptable date and time. At no point during this time shall either party initiate litigation or arbitration, except for Disputes subject to injunctive or other equitable relief. If the Parties cannot resolve the Dispute within 60 days of the Dispute Notice, either party may pursue individual arbitration proceedings as described below.
  11. Mutual Arbitration Agreement.
      1. Arbitration of Individual Disputes. Any dispute that cannot be resolved through good faith negotiations must be pursued through binding arbitration on an individual basis as outlined in this section (the “Arbitration Agreement”). A single arbitrator will administer the arbitration.
         2. AAA Proceedings. Either you or Terrace may bring an arbitration proceeding. All arbitrations shall be filed with and administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules (the “AAA Rules”). You may obtain instructions on how to file an arbitration with AAA by calling AAA at 1-(800) 778-7897 or online at www.adr.org, or we can assist you in contacting AAA.
            3. Scope of Arbitrator’s Decision Making. The Parties agree that the arbitrator shall decide all Disputes and all related issues, excluding (a) issues expressly reserved for a court decision in these Terms, (b) issues that relate to the scope, validity, and enforceability of the Arbitration Agreement, class action waiver, jury waiver or any of the dispute resolution provisions of these Terms; (c) issues that relate to the arbitrability of any Dispute; (d) whether a Dispute is barred by the statute of limitations or a contractual provision in these Terms; (e) issues related to the scope, application and enforceability of the waiver provisions that are for the court to decide, or (f) whether filing of a demand for arbitration was authorized by a party. All other issues are for the arbitrator to decide.
               4. Final and Binding Decision. The decision of the arbitrator will be final and binding and will not have precedential effect. The arbitrator shall not have the authority to award damages outside of those set forth in these Terms. Any final award or judgment may be filed and enforced in any court of competent jurisdiction. The Parties will bear the costs of the arbitration in accordance with the AAA Rules. Any arbitration proceeding may not be consolidated or joined with any other proceeding.
               5. Applicability of the FAA. The parties acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act, 9 U.S.C. Sections 1–16, shall govern the interpretation, enforcement, and proceedings pursuant to this Arbitration Agreement, and not state law.
               6. Confidentiality. The parties expressly agree that any actions taken under the Arbitration Agreement and related provisions, including but not limited to all filings, subject matter, orders, judgments, and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party.
               7. Survival. This Arbitration Agreement provision will survive the termination of these Terms.
               8. Mass Arbitrations. If 25 or more arbitration demands asserting the same or substantially similar claims, and seeking the same or substantially similar relief are submitted to AAA with the assistance or coordination of the same law firm(s) or legal entities against either party (a “Mass Filing”), the parties agree (i) to administer the Mass Filing in batches of 10 demands per batch with only one batch filed, processed, and adjudicated at a time; (ii) to designate one arbitrator for each batch; (iii) to accept applicable fees, including any related fee reduction determined by AAA Rules in its discretion; (iv) that no other demands for arbitration that are part of the Mass Filing may be filed, processed, or adjudicated until the prior batch of 10 is adjudicated; (v) that fees associated with a demand for arbitration included in a Mass Filing, including fees owed by us, you and other claimants, shall only be due after your demand for arbitration is included in a set of batch proceedings and that batch is properly designated for filing, processing, and adjudication; (vi) that the staged process of batched proceedings, with each set including 10 demands, shall continue until each demand (including your demand) is adjudicated or otherwise resolved; and (vii) to make reasonable faith efforts to resolve each batch of demands within 180-days, failing which any party may cease arbitration and file in a court of competent jurisdiction.
               9. Appointment of Arbitrator for Batch Proceedings; Procedural Arbitrators. Arbitrators will be selected in accordance with the applicable AAA Rules. The arbitrator will determine the location for each batch proceeding. The Parties agree to cooperate in good faith with each other and with AAA to implement a “batch approach” to provide for an efficient resolution of claims, including the payment of combined reduced fees, set by AAA at its discretion, for each batch of demands.
      The parties shall cooperate with each other and with AAA to establish any other processes or procedures that will provide for an efficient resolution of any claims. If the Parties cannot agree on a batching process, the parties agree that AAA shall appoint a procedural arbitrator. This “Batch Arbitration” provision shall not increase the number of demands necessary to trigger the applicability of AAA’s Mass Arbitration Supplementary Rules or authorize class arbitration of any kind.Terrace does not agree or consent to class arbitration, mass arbitration, private attorney general arbitration, or arbitration involving joint or consolidated claims under any circumstances. The parties agree that this batching provision is critical to this Arbitration Agreement. If the batching provision is found to be invalid, unenforceable, or illegal, then the Batch Proceedings section shall be null and void, and neither party shall be entitled to arbitrate any claim that is a part of the Mass Filing.     10. Mediation Following First Batch in a Mass Filing. The results of the first batch of demands will be given to an AAA mediator selected from a group of 5 mediators initially proposed by AAA. Terrace and the counsel for the remaining claimants have the right to strike one mediator and then rank the remaining mediators and the highest collectively ranked mediator being selected.
The selected mediator is responsible for attempting to resolve the Dispute in the Mass Filing. The Parties will then have 90 days (the “Mediation Period”) to agree on a resolution or substantive methodology for resolving the outstanding demands. If the parties are unable to resolve the outstanding demands during the Mediation Period and cannot agree on a method of resolving them through further arbitrations, either we or any remaining claimant may opt out of the arbitration process and have the demand(s) proceed in a court of competent jurisdiction. Notice of the opt-out will be provided in writing within 60 days of the close of the Mediation Period. If neither party opts out and they cannot agree on a method for resolving the remaining demands through further arbitration, the arbitrations will continue with the batching process. Absent notice of an opt-out, the arbitrations will proceed in the order determined by the sequential numbers assigned to demands in the Mass Filing.     11. Opt-Out. If you wish to opt out of this Arbitration Agreement, you must provide us with your notice to opt out within 30 days of the first date you visit or use our website. You must send us a letter stating: “Request to Opt-Out of Agreement to Arbitrate” to: Terrace Networks, Inc., 2200 Kraft Drive, Suite 1050, Blacksburg, VA 24060
If you opt out of this Arbitration Agreement, all other parts of these Terms will still apply to you. This opt-out does not apply to the class action waiver.     12. Modification. If we modify this Arbitration Agreement, you may reject that change by sending us written notice within thirty (30) days of our posting of the change, in which case we will terminate your Account, and you must stop using the Services, your Account, and the User Generated Content.

    13. Enforceability. IF THIS CLASS ACTION WAIVER IS DEEMED INVALID OR UNENFORCEABLE, NEITHER PARTY MAY USE ARBITRATION TO RESOLVE DISPUTES UNDER THESE TERMS, AND ALL DISPUTES WILL BE RESOLVED THROUGH LITIGATION.

    14. Applicable Law. Delaware law applies to any arbitration under this Arbitration Agreement, but the Federal Arbitration Act governs the interpretation and enforcement of the Arbitration Agreement.


21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, except for claims subject to binding arbitration.

22. Third Party Links

Links to third-party websites from the Services are provided solely for your convenience. Terrace has not reviewed each site for its content and does not endorse or make any representations about them or the information, products, materials, or software that may be obtained by using them. If you decide to access any third-party website, you do so at your own risk, and Terrace shall have no liability arising out of the operation or content of such third-party sites.

23. Cooperation with Law Enforcement

Terrace will cooperate with law enforcement if you are suspected of having violated applicable laws in connection with your use of the Services. YOU WAIVE AND HOLD TERRACE AND OUR AGENTS HARMLESS FOR ANY COOPERATION WITH, OR DISCLOSURE OF YOUR INFORMATION TO, LAW ENFORCEMENT RELATING TO YOUR SUSPECTED VIOLATION OF APPLICABLE LAWS.

24. Unavailability of the Services

The Services or your Account may be unavailable or limited for various reasons. We shall not be liable to you or to any third party for any such unavailability of the Services, including without limitation (a) hardware, software, server, network, or telecommunications failures, (b) severe weather, war, riot, act of God, pandemics, quarantines, fire, earthquake, strike, and labor shortages, (c) regulatory restrictions and other acts of government, (d) interruptions due to utility and power companies, and (e) interruptions due to hacking or other malicious intrusion.

25. Electronic Communications

We use email and electronic means to stay in touch with users of our Services. You consent to receive communications from us in electronic form via the email address you submit upon registration or via the Services and further agree that all Terms of Use, agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing. Communications made through email or the Services do not constitute legal notice to us or any of our affiliates. All legal notices hereunder shall be in writing and delivered to: Terrace Networks, Inc., 2200 Kraft Drive, Suite 1050, Blacksburg, VA 24060

26. Notice for International Users

The website is controlled, operated, and administered by Terrace from its offices within the United States of America. Terrace makes no representation that materials on the website are appropriate or available for use at locations outside of the United States. If you access this website from locations outside of the United States, you are responsible for compliance with all local laws.

27. Miscellaneous
    1. Termination. If you violate applicable laws or these Terms in connection with the use of the Services, you are immediately prohibited from further use of the Services. Terrace may suspend or terminate the Services or your Account, in whole or in part, at any time. Terrace shall not be liable to you or anyone else for any damages arising from or related to Terrace’s suspension or termination of your access to the Services or your Account, or in the event Terrace modifies, discontinues or restricts the availability of the Services or your Account (in whole or in part).
    2. Assignment. We may assign our rights and delegate our duties under these Terms at any time to any party without notice to you. You may not assign your rights or delegate your duties under these Terms without our prior written consent, and any such assignment is immediately void.
    3. No Third-Party Beneficiaries. These Terms do not confer any rights, remedies, or benefits upon any person other than you and Terrace.
    4. Entire Agreement. These Terms (including all terms and conditions referenced herein) are the entire agreement between you and Terrace with respect to your access to and use of the Services.
    5. No Waiver. Our failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Terrace.
    6. Severability. If any provision of these Terms is held invalid, void, or unenforceable, that provision will be severed from the remaining provisions, and the remaining provisions will remain in full force and effect.
    7. Successors and Assigns. These Terms are to the benefit of Terrace’s successors and assigns.
    8. Survival. Any provisions of these Terms that are intended to survive termination (including any provisions regarding indemnification, limitation of liability, or dispute resolution) will continue in effect beyond any termination of these Terms, your Account, or your access to or use of the Services.
    9. Electronic Documents. These Terms and any other documentation, agreements, notices, or communications between you and Terrace may be provided to you electronically to the extent permissible by law. Please print or otherwise save a copy of all documentation, agreements, notices, and other communications for your reference.
28. Contact Us

If you have questions about these Terms, please contact us at: info@terracenetworks.com

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